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ARE YOU READY TO
GET CHA MUNCH ON?

FAQ: FAQ

HOW DO I ORDER WAFER COOKIES?

ALWAYS FRESH BAKED TO ORDER!
You can place your order anytime.
In order to secure your wafer cookies you need to fully checkout and purchase!

DO YOU DELIVER WAFER COOKIES?

Yes! Only in the Bay Area, CA.

Check home page.

Please choose "Bay Area Delivery" at checkout.

Free delivery when you spend $50+

DO YOU DO LOCAL PICKUP/IN-PERSON?

Yes! Located in Vallejo, CA.

Pickup days varies.

Check home page.

Please choose *Free Pickup* at checkout.

We will reach out and give you the pick up address location.

DO YOU CATER?

Yes! We'd love to cater your special event.

Minimum quantity for a catering order is 50 wafer cookies, up to 4 flavors.

Please fill out a contact form regarding your catering needs.

WHERE DO YOU SHIP?

For right now, only in the U.S. We also ship to AFO/FPO address.

HOW LONG DOES SHIPPING TAKES?

It usually takes 1-2 business days around CA and 2-4 business days everywhere else in the U.S.
We use USPS First Class or Priority Mail.

WHAT FORM OF PAYMENT DO YOU TAKE?

Credit/Debit Card and Apple Pay.
Please follow instruction at checkout.

WHEN WILL I GET MY WAFER COOKIES?

All shipping orders will be ship out on Monday & Tuesday.

Pickup and delivery days varies.

Check home page.

For example, if you order your wafer cookies on Friday - they will be baked fresh that week either the day before or the day of the prefer day you choose.

HOW LONG WILL THE WAFER COOKIES BE GOOD?

As our wafer cookies, unlike other companies, are individually wrapped and heat sealed - most will last well over 3 weeks. However, we think it is best to freeze them if they will not be consumed the week you receive them. Frozen they will last well over 3 months! Although the quality of the wafer cookies decreases over time.

HOW ARE MY WAFER COOKIES WRAPPED IN SHIPMENT?

All orders will either come in an indestructo mailer box or a flat rate box. Each wafer cookies are individually packaged for guaranteed freshness! Also comes in a clear box and wrapped in bubble wrap for extra protection.

WHERE ARE MY WAFER COOKIES?

Once a package is in the shipping carriers hands, all orders are an estimated 1-4 days depending on location. Orders can be delayed with the carrier due to holiday season, but 95% of orders will be delivered by the 1-4 day time frame. Estimated time carriers give for a package to be delivered is only an estimate and not guaranteed!


Please plan accordingly as there is nothing we can do about shipping delays.


Please be sure your shipping address is correct. We are unable to replace packages if you input an incorrect address or the package is stolen.

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***Apartments - Please check with your front desk/office because the boxes are too big to fit in your mailbox.

WHAT'S //(+MED+)//?

This section is for the special goodies :)
Please reach out for the password. Password changes every month.

ANY OTHER QUESTIONS?

Email us at getchamunchon@gmail.com or reach out to us on Instagram @getchamunchon for other concerns.

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